Animals Reportedly Left in Filthy Conditions at “Pet Hotel” Deserve Justice

Target: Best Friends Pet Hotel Indianapolis

Goal: Stop alleged cruel animal abuse through neglect and inattention at “pet hotel.” 

A pet hotel in Indianapolis is currently under investigation after accusations of animal neglect. This comes after several pet owners were reportedly locked out of the Best Friends Pet Hotel for hours, waiting to reunite with their pets. While it is not uncommon for pets to be left alone overnight, the pet hotel is responsible for having a caretaker during the day, something they allegedly failed to do. While several families have complained of neglect after boarding their pets at the hotel for vacations, one man in particular protested after leaving a camera with his dog Bella and noticing the footage appeared to show food being spilled and left on the ground for long periods of time, that she wasn’t let out when she should be, and that by the end there were feces on her blankets and she was whining in distress. After four and a half hours he was reportedly able to get Bella back, as were other pet owners waiting at the same time. After the news broke of Bella’s alleged abuse, other pet owners came forward with their own suspected mistreatments, primarily a lack of food and care for the dogs left at the hotel.

While the investigation into the mistreatment allegedly caused by Best Friends Pet Hotel is still ongoing, being led by Indianapolis Animal Care Services, it is important that these pet owners know they are not alone. Animal mistreatment cannot, and will not, be tolerated.

Sign the petition below to let Best Friends Pet Hotel know that they must change their practices now.


Dear Best Friends Pet Hotel,

The recent allegations of animal neglect, along with the attached investigation by the IACS, appears to show that there is an element of mismanagement at your Indianapolis branch that cannot be ignored. These accusations, which include not following owners’ requests, not providing enough food, leaving animals in unsanitary conditions involving urine and feces, and leaving animals in buildings without supervision or care, suggest not only a lack of regard required to care for our “best friends,” but a gross negligence that must not be allowed to continue.

You claim that nothing is more important to you than the animals in your care, but actions speak far louder than words. Please, be better, and make sure that you are truly caring for our best friends. Pet owners want to know that their pets are in good hands.


[Your Name Here]

Photo Credit: Rawpixel


  1. Evan Jane Kriss says:

    This place is guilty of negligence and the owners should be prosecuted!


  3. Prosecute them and a prison term and make these people pay expenses to the Families of the Pets that were mistreated in these horrible disgusting ways

  4. Either “Best Friends Pet Hotel” changes its ways or SHUT IT DOWN — if not corrected, the next time it will be worse — personally, knowing what I now know, I would NOT leave my Animals in their “care” — way too risky — Management MUST be changed — if staff allows cruelty and neglect once, what’s to stop them from repeating — cannot be trusted.

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