Commend Delta CEO for Giving Up His Seat to a Mom


Target: Delta CEO Richard Anderson

Goal: Thank Delta CEO Richard Anderson for selflessly giving up his seat to a mom who needed to get on the plane to pick up her daughter from camp

In today’s society, some people do not believe altruism exists anymore. Delta CEO Richard Anderson proved otherwise as he helped a mom who was late picking up her daughter from camp get on the plane in which she was eighth on the stand-by list with zero available seats. Struck by Anderson’s kindness, the mom, Jessie Frank, wrote an open letter on her Facebook page to publicly thank Richard Anderson.

In her letter, Jessie noted that she was on her way to pick up her 12-year-old daughter, who has Type 1 diabetes, from her diabetes summer camp. She admitted that her daughter would have been fine if someone else had picked her up instead, but she wanted to personally pick her daughter up from the diabetes camp to catch a glimpse into the place that has made her daughter feel “normal.” Type 1 diabetes is a difficult and incurable disease that requires a lot of management. The disease kills 1 in 20 before the age of 18.

Due to multiple delays, the mother started losing hope that she could board the plane to Atlanta. Then, the seven names on the standby list before her were called. Finally, the mom heard the happy news that she could board the plane. She was met by a “vaguely familiar face” at the doorway who quickly grabbed her roll-aboard and helped clear a space in the overhead for her. He also showed her to her seat. She thought he was an off-duty pilot. But when she heard the announcement later that there was a special guest riding in a jump seat because he had given up his place to allow one more person on the flight, she knew that the “vaguely familiar face” was Richard Anderson, CEO of Delta.

The mom was able to have that special moment with her daughter because Anderson willingly gave up his seat for her without knowing that she wanted to pick up her daughter with Type 1 diabetes at a diabetes camp. Sign the petition to thank Anderson for showing such kindness. His story inspires altruism in others.


Dear Delta CEO Richard Anderson,

Recently, you kindly offered up a seat to a mother who was eighth on the standby list to get on the plane to Atlanta. She did not tell anyone that she desperately wanted to board the plane to get home on time to pick up her daughter, who has Type 1 diabetes, from diabetes camp. She almost gave up hope on boarding the plane until her name was called to board the flight. She was met by you at the doorway. You not only quickly grabbed her roll-aboard, but you also cleared a space in the overhead for her. Then, you proceeded to show her to her seat. You sat in the jump seat to allow a woman you did not know to get on the plane.

Thank you for giving up your seat for the mom. In her own words, she wrote to you: “As a result of your leadership and the actions of yourself and your employees, I had my special day with my special child. You and your employees gave us both one more day of happiness, and for that, we are both very grateful.” Your kindness is truly inspiring.


[Your Name Here]

Photo credit: Bryan Correira via Wikimedia Commons

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