Thank Chili’s Staff for Accommodating Autistic Child Served “Broken” Burger

Target: Chili’s Staff, Midvale, Utah

Goal: Thank Chili’s staff for replacing burger cut in half because autistic child thought it was broken.

ABC News recently highlighted the story of Arianna Hill, a seven-year-old girl with autism, and the compassionate staff at a local Chili’s. Arianna reportedly loves cheeseburgers, and ordered one at Chili’s in Midvale, Utah before going with her family to see the Easter bunny. However, when the burger arrived to her table it was “broken,” having been cut in half by the kitchen staff. Arianna didn’t touch the burger, and her mother knew something was wrong. When the family requested that the Chili’s staff bring a new burger, uncut, and to add the extra burger to their bill, the waitress was more than accommodating. She bent down to the child’s level and sweetly apologized to her, and promised to bring a new, unbroken burger. The kitchen staff also got involved, and the manager reportedly stopped by the family’s table as well to apologize to the little girl. Arianna got her unbroken burger, and she kissed it repeatedly in appreciation before digging in.

Eating at restaurants, and going to other busy public places can be very overwhelming and challenging for children and adults with autism spectrum disorders. This can be difficult for employees of public institutions to understand, and accommodating special requests can easily be ill-received and/or dismissed. However, the Chili’s staff at this restaurant should be commended for their compassion and understanding toward this young girl with autism and her family. Thank the staff at the Chili’s in Midvale, Utah for setting a good example for other professionals in understanding and accommodating individuals with autism spectrum disorder.


Dear Midvale Chili’s Staff,

Thank you for your kindness to Arianna Hill and her family at your Chili’s restaurant in Midvale. Eating at busy restaurants can be overwhelming for children and adults with autism spectrum disorders. This can be difficult to understand for many employees of restaurants and other public institutions. Your compassion and understanding are commendable and greatly appreciated.

It is my hope that other institutions will see your story, as you have set a great example to others in understanding and accommodating individuals with autism spectrum disorders. Thank you very much for your kindness.


[Your Name Here]

Photo credit: Ed,

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