Demand Skype Apologize for Breaking Privacy Policy

Target: Tony Bates, President of Microsoft’s Skype Dvision

Goal: Demand public apology from Skype after the release of private information without a warrant

Skype recently violated its privacy policy and its users’ trust when it turned over the personal information of a 16-year-old Dutch boy to an investigative firm without a warrant. According to the privacy policy all users must agree to before using the online calling site, Skype claims that personal information will never be shared without a warrant. The firm, iSight Partners Inc. of Dallas, was conducting an investigation on behalf of PayPal concerning the cyber-attacks conducted by “hacktivists” in 2010.

Regardless of the reason, Skype gave away the personal information it had explicitly promised to protect. It is apparent that online privacy is next to nonexistent, and for a reputable company to so blatantly disregard the personal privacy of its users is disturbing.

No matter how important the investigative firm and their corporate patrons deemed this investigation (which was far from a matter of life or death), the right to personal privacy must always be respected. A warrant is necessary for that very reason and even in times of distress, the safeguards of freedom must be respected. Skype must publicly apologize for this violation and reprimand all employees involved.


Dear Mr. Bates,

Skype clearly violated the privacy policy it claims to uphold when personal information was shared with iSight without a warrant. This privacy policy was put in place to give users some sense of security in a world where privacy is rare. For such a reputable company to so blatantly violate the trust of their users is inexcusable. How can anyone believe that Skype should be privy to anything when your company has demonstrated that it doesn’t care about user privacy in the slightest?

We all take a risk by using online services. The public does not need your company among the criminals that gather and disperse personal information. It also appears very probable that this incident was not isolated but instead just a time you were caught. One of your company’s primary concerns should be the protection of its users since the users are the only reason you exist.

If you want to continue serving the public, you must make sure that user information is protected as much as humanly possible. To even begin to regain public trust, Skype must apologize for this disgusting violation of privacy and reprimand (or fire) all employees involved in this leak; otherwise it would appear that your company as a whole endorses these actions.


[Your Name Here]

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