Demand United Airlines Apologize for False Child Trafficking Accusation

Target: Oscar Munoz, CEO of United Airlines

Goal: Demand United publicly apologize for a racist incident and change their protocols.

A Mexican dad was accused of child trafficking while he and his daughter were coming home from a visit to her grandmother in Mexico, with United Airlines flight crew taking yet another aggressive approach toward passengers. In recent years, the airline has had videos go viral of flight crew members becoming physical with passengers. They kept their hands to themselves this time but called in the cavalry for the landing after one of the passengers alerted the crew to a Mexican man and a white girl traveling together, saying he must be a trafficker.

The Mexican man and his three-year-old daughter were at a loss when the plane taxied and several officers boarded, asking him and his daughter to grab their things, and escorted them off the plane. Border Protection, Customs, and Port Authority surrounded the child and her dad and began asking questions all at once about the girl. As the little girl cried, her father tried his best to answer the questions being asked until eventually the officers were satisfied that this was not a kidnapping and trafficking case. The two were not released from custody until the man’s wife, a white Irish woman, arrived to verify the information the man gave and pick up her family.

The accusation came from a woman who was sitting next to the Mexican dad and his daughter, who had told her suspicions to the flight attendants. When asked about the source by the man’s wife, the officers stated that checking the credibility of the source was unnecessary. The two travelers possessed passports, and the father had his green card with the same last name as the child and a notarized letter stating the mother of the child authorized the travel, none of which was checked or asked for. Sign this petition demanding United Airlines apologize to the family and change their protocols to be more appropriate in these situations.

PETITION LETTER:

Dear Mr. Munoz,

United Airlines has again overreacted to a situation that could have been sensibly and easily handled. A Mexican man and his daughter traveled to Mexico to spend time with his mother, the girl’s grandmother, and on the flight back, was accused of child trafficking, detained, interrogated and held until his wife arrived to pick them up. Once the wife was able to verify the answers to questions asked of the dad, the man and three-year-old little girl were released. These two travelers carried passports and he also had his green card and a notarized letter from the mother stating her support of the trip. None of these documents were checked by anyone, to say nothing of the flight tickets and itinerary themselves.

After placing a complaint with the airline, the family received a $100.00 voucher on their next flight—an insulting gesture for an apology. We, the undersigned, demand that you directly apologize to the family for the humiliation and trauma that they were forced to go through due to overreaction on the part of airline flight staff. In addition, we demand that you revise protocol so that passengers cannot offer their suspicions and cause an arrest. No more guilty until proven innocent.

Sincerely,

[Your Name Here]

Photo Credit: Cliff

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3 Comments

  1. BOYCOTT UNITED AIRLINES NOW! Forget saying your sorry! You should of never done in the first place! $100.00 VOUCHER?! You’ve got to be kidding?! SHAME ON YOU!

  2. Robert Ortiz says:

    Another misstep by United in a string of many. The CEO needs to step down or be replaced and United needs to be boycotted until it is overhauled or bought up and dissolved by another airline. This is too much!

  3. Gen Lovyet Agustsson says:

    this is no worse than any other human trafficking. should be illegal.

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