Target: Oscar Munoz, Chief Executive Officer of United Airlines
Goal: Demand that passengers not be forcibly removed off of overbooked flights.
On a recent overbooked flight from Chicago to Louisville, K.Y., a doctor was yanked out of his seat, bloodied, and dragged off a plane by airport police after the man refused to give up his seat to United airlines crew who had been brought on board last minute. Video taken by a fellow passenger showed the man, Dr. David Dao, being dragged away by his arms and feet. Later, the victim was seen holding his still-bleeding face, distraught and allegedly saying, “please kill me.”
United CEO Oscar Munoz offered a public apology for the incident after a massive social media backlash, yet still commended employees for “ensuring we fly right.” Paying customers of an airline do not deserve this degrading and humiliating treatment. While the violent actions by the airport police must be challenged as well, United must do more to better serve those who are aboard their flights.
The routine overbooking of flights has been an industry-wide procedure since the 1950s, yet customers should never be placed in a violent altercation with security simply for occupying a seat the airline has arbitrarily decided belongs to someone else. Sign this petition to demand that United Airlines address this situation and change their policies to make sure that no other passengers are treated so disgracefully.
Dear CEO Munoz,
I am writing this letter in response to the degrading treatment of Dr. David Dao, a man who paid for a flight from Chicago to Louisville. Dao was told he had to leave to make room for United crew after he had already taken his seat. When he refused, he was brutally attacked by airport police, who dragged him away.
Although you publicly apologized for Dao’s treatment, in private you still commended your employees for their actions. I am troubled that this will encourage future incidents such as this one. I do not believe that paying customers should be made to give up their seats after they have boarded the plane simply because you wanted to make more room for crew. I demand that you do more to address the issue of overbooked flights, and commit to better treatment of all your passengers.
[Your Name Here]
Photo Credit: Audra Bridges