Deaf Airline Passengers Deserve Equal Treatment

Target: Michael P. Huerta, Administrator of the Federal Aviation Administration

Goal: Provide visual prompts for flight information, entertainment, and inflight services for deaf and hearing impaired passengers.

Deaf and hard of hearing airline passengers are frequently unaware of flight delays, boarding times, or landing preparations because this information is dispersed solely via the public address system. In addition, they also often do not have access to inflight entertainment options and may miss out on beverage or meal services, despite existing American’s with Disabilities Act (ADA) laws intended to provide them with equal access to these services.

There are nearly 50 million deaf or hard of hearing individuals currently in the U.S., many of whom travel with or without the accompaniment of hearing abled friends or family. Airlines have a responsibility to ensure these passengers receive fair treatment and access to all flight services and information.

Demand the FAA force all domestic airlines to provide appropriate services for deaf or hearing impaired fliers.


Dear Mr. Huerta,

There are nearly 50 million deaf and hearing impaired individuals in the U.S., most of whom fly at some point in their lives. Currently, airlines do not provide adequate services to ensure these fliers have access to flight information and services, despite existing ADA laws. It is unacceptable that someone would miss out on food/beverage service or be unaware that it’s time to board due to a protected disability.

We demand the FAA force all domestic airlines to provide appropriate services for deaf and hearing impaired individuals.


[Your Name Here]

Photo Credit: iphotocommerce

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