Stop Whole Foods from Overcharging Customers


Target: New York City Director of Consumer Affairs Julie Menin

Goal: Implement preventative measures to stop Whole Foods from overcharging its customers.

Numerous allegations of overcharging customers for prepackaged food products were brought against the Whole Foods supermarket chain in New York City. These incidents are preposterous and should not have occurred in the first place. The supermarket chain must change the way they oversee their pricing in stores and the affected customers deserve justice for these wrongdoings.

The recent incident in New York City is not the first time that Whole Foods allegedly overcharged its customers. In 2014, Santa Monica, Los Angeles, and San Diego brought a civil protection case against the chain in California for overcharging customers for their products, and Whole Foods was forced to pay an $800,000 fine. Clearly, this fine was not enough to deter this chain store from continuing to make the same abhorrent mistakes of overcharging customers in other cities.

Despite the New York City Department of Consumer Affairs’ (DCA) inspections of New York City Whole Foods stores and the numerous allegations that were found from a year ago in New York City, the Whole Foods chain continued to overcharge its customers. The DCA also investigated 120 other different supermarkets in the city, and found that Whole Foods had the most amount of violations by far. Some of the overcharges ranged from 80 cents to $14.84. After the incident in California, Whole Foods agreed to having state coordinators responsible for overseeing price accuracy in California and a designated employee for checking price accuracy in stores. The DCA should consider implementing similar measures in New York City.

By signing the petition below, you are urging the New York City Director of Consumer Affairs to implement preventative measures in the Whole Foods stores in New York City to ensure that these incidents do not occur again in the future. Customers deserve to be charged correctly and not cheated by the chain store into paying more of their hard-earned money than they owe.


Dear Julie Menin,

The news of Whole Foods overcharging its customers in New York City unfortunately does not come as a shock. The Whole Foods chain is a repeat offender of overcharging customers for prepackaged foods, as it has done in several cities in California in 2014. Customers should be able to buy their food from Whole Foods knowing that they are paying exactly what they owe. This incident has hurt the customers’ trust in the supermarket chain, and the affected customers deserve justice.

Please vigilantly continue with the investigations into these corrupt incidents at Whole Foods, and give Whole Foods a heavy penalty to ensure that it does not overcharge another single customer ever again. Also, please consider implementing preventative measures, such as appointing state coordinators to oversee pricing accuracy in stores, and designating an employee at every New York City Whole Foods to oversee pricing accuracy.


[Your Name Here]

Photo credit: Aspersions

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