Demand Full Reports of Medical Equipment Malfunctions


Target: Joe Kiani, Founder of Masimo Corporation

Goal: Demand that a medical device company properly report equipment malfunctions and uphold safety procedures

Medical technology is heavily relied on by medical professionals to properly diagnose and treat patients. The proper functioning of medical treatment is an imperative, but mistakes do occasionally arise. Back in 2013, the medical device company Masimo Corporation funded the launch of the Patient Safety Movement Foundation nonprofit, which aims to reduce the number of fatalities from medical errors in the United States. However, Masimo Corporation founder Joe Kiani and his company were criticized for not appropriately responding to complaints and investigating reports of device malfunctions arising from Masimo Corporation medical devices.

The Food and Drug Administration (FDA) reprimanded the Masimo Corporation with an official warning letter for not adequately responding to the medical malfunction reports. The company was criticized for denying any malfunction reports to the FDA and for claiming that the FDA was mistaken when they confronted the company. As critics pointed out, this denial of wrongdoings and failure to follow up with complaints goes against the ideals of the Patient Safety Movement Foundation, which emphasizes the importance of early detection in medical equipment functioning to prevent serious health problems.

Properly functioning medical equipment is of the utmost importance, and medical technology companies must be held accountable for the proper workings of their medical equipment. Please sign the petition below to demand that the Masimo Corporation properly report and take responsibility for any malfunctions that arise due to their manufactured equipment.


Dear Mr. Kiani,

The successful operation of medical equipment is of paramount importance in ensuring the livelihoods of patients. It was quite disconcerting to read about Masimo Corporation’s failure to report cases of their own malfunctioning equipment. The promises they made in 2013 with the launch of the nonprofit Patient Safety Movement Foundation seem to have fallen through. Not only did your company fail to report, but also denied any such incidents and tried to prove the FDA’s findings wrong. This raises great concern as to the Masimo Corporation’s credibility.

Please make it your top priority to stick to the promises you made for the Patient Safety Movement Foundation nonprofit, and properly report equipment malfunctioning. Countless lives are depending on the proper functioning of medical equipment such as the ones that your company produces.


[Your Name Here]

Photo credit: thinkpanama via Flickr

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