Target: Uber CEO Travis Kalanick
Goal: Allow all disabled persons and their service animals to safely enjoy Uber’s service
Ride-sharing company Uber seems to be in need of fine-tuning its ethics and practices. Once again, Uber is being targeted for foul play. Not too long ago, the ride-sharing company was targeted by communities everywhere for deliberately and unfairly sabotaging its competition. Now Uber is being sued by an advocacy group for the blind for refusing service to blind persons and their service dogs.
Uber drivers are independent contractors, meaning they are not employed by Uber. However, discriminating against a person for a physical disability by denying them service, as well as discriminating against a service dog, are both federal offenses. Despite these laws, Uber drivers are refusing to transport blind persons and their seeing eye dogs on a regular basis. There was even one incident of an Uber driver putting a blind person’s seeing-eye dog in the trunk of his car for transportation.
The CEO of Uber must stop promising to simply terminate the contracts of terrible drivers and establish a list of rules that must be followed by all Uber drivers. Discrimination should never be tolerated. Urge the CEO of Uber to require all drivers to follow a set of anti-discrimination rules to avoid more lawsuits and become a more reputable company.
Dear Travis Kalanick,
Uber is once again being scrutinized for the behavior of its contract drivers. Many Uber drivers have reportedly refused service to blind persons and their service animals, with some drivers inappropriately storing the animals like luggage in the trunk. As you know, this form of discrimination is a federal offense, so the company is appropriately being sued for this behavior.
Mr. Kalanick, Uber’s contract drivers are experiencing too much leniency. The company must establish ground rules for its drivers to follow and include a strict anti-discrimination policy. It is not okay for drivers to refuse service to disabled persons, or to treat disabled persons and their service animals poorly. The offensive behavior of Uber drivers must be put to an end; you must enforce necessary behavioral changes.
[Your Name Here]
Photo credit: Jagro via Wikipedia